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Privacy Policy

Last updated: June 5, 2025

This Privacy Policy describes how PRISHTINA DRESS ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.prishtinadress.com.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

How We Collect and Use Your Information

We collect personal information in order to provide and improve our Services, communicate with customers, process transactions, comply with legal obligations, and protect our business and users.

Personal Information We Collect

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login information
  • Customer support messages

Automatically Collected Information

  • IP address
  • Browser and device information
  • Usage activity on the website
  • Cookies and analytics data

Information From Third Parties

We may receive information from service providers such as payment processors, analytics providers, marketing partners, and Shopify.

How We Use Your Information

  • To process and fulfill orders
  • To manage customer accounts
  • To provide customer support
  • To improve our website and services
  • To send updates, promotions, and notifications
  • To prevent fraud and maintain security

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

You can modify your browser settings to disable cookies, although some website features may not function properly.

How We Share Personal Information

We may share your information with:

  • Payment processing providers
  • Shipping and fulfillment partners
  • Marketing and analytics services
  • Cloud hosting and IT providers
  • Legal authorities when required by law

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Right to access your data
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to withdraw consent
  • Right to object to marketing communications

International Data Transfers

Your information may be processed and stored outside your country of residence. Where required, we use appropriate safeguards for international data transfers.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Email: info@prishtinadress.com
  • Address: Rr. Tirana, Prishtinë, 10000, XK